System Requirements
View the Camtasia Relay license agreement here.
Recorder
To run Camtasia Relay recorder, the presenter needs a Mac or PC with these minimums...
Mac recorder
- OSX 10.6.8, 10.7.x and 10.8.x
- Intel-based processor
- 1 GB of RAM (2 GB recommended)
- Powered microphone
- 2 GB of free hard drive space per recording hour
- Camera video recording requires a USB Web Camera or internal iSight. Digital video (DV) cameras and capture cards are not supported.
PC (Windows) recorder
- Microsoft Windows XP (SP3 [32-bit]), Vista [32-bit], Windows 7 [32-bit or 64-bit] or Windows 8
- Processor & memory – follow the recommended OS guidelines – XP, Vista, Windows 7, Windows 8
- Internal or external microphone
- 2 GB of free hard drive space per recording hour
- Microsoft Office 2003, 2007, or 2010 32-bit required for the 2013 compatible PowerPoint Add-in
- Camera video recording requires a USB Web Camera or internal Web Camera. Digital video (DV) cameras and capture cards are not supported.
Server
To run Camtasia Relay server software, you'll need a dedicated server with these minimums...
Server RequirementsInstalling the Camtasia Relay server requires:
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Browser RequirementsAccessing the Camtasia Relay web application requires:
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| 1 Simultaneous Encoding | 3 Simultaneous Encodings | 7 Simultaneous Encodings |
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2 CPU cores |
4 CPU cores |
8 CPU cores |
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2.0 GHz Pentium processor or equivalent |
2.0 GHz Pentium processor or equivalent |
2.0 GHz Pentium processor or equivalent |
|
4 GB of RAM |
4 GB of RAM |
8 GB of RAM |
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150 GB of free hard drive space |
250 GB of free hard drive space |
500 GB of free hard drive space |
Frequently Asked Questions
Q: Is Camtasia Relay Server compatible with the 64-bit version of Windows Server?
A: Yes. Camtasia Relay 2.0 or later, has a 64-bit version that operates with Windows Server 2008 64-bit and Windows Server 2012.
Q: Can I run Camtasia Relay in a Virtual Machine configuration?
A: Camtasia Relay may be run in a virtualized environment with the understanding that the CPU-intensive nature of transcodings makes it a good fit for a dedicated server. If given the necessary resources in a properly configured VM instance, it will work well. Running the Camtasia Relay server on an underpowered or multi-purpose VM is not recommended and will result in poor performance.
Q: Can I run other applications on the same server with Camtasia Relay?
A: Camtasia Relay is designed to run on a stand-alone server and not as an application on a multi-purpose server. Other SQL Server installations or instances, additional websites, or other non-standard software or web applications installed on the server may cause problems with the recorder (client) communication with the Camtasia Relay server.
Q: What should I do to prepare my server for installation?
A: It is recommended that you begin with a fresh install of Windows Server 2003, 2008, or 2012, install all related Windows patches, and then install Camtasia Relay Server. The software installer will walk you through the setup process.
Q: Do I really need 100+ GB of hard drive space on the server?
A: Yes. You need a lot of hard disk space because unprocessed recordings consume space until they are published (at which time the original recording is deleted). As a rough guideline, a 1-hour recording requires between 1-2 GB of space.
Q: What's the benefit of more CPU cores?
A: More processing cores means more simultaneous encoding potential, and therefore, faster encoding and publishing.
Q: Why doesn't Camtasia Relay use all available CPU cores for encoding?
A: Camtasia Relay reserves one core for overhead processes which yields faster encodings and publishing overall. For example, if you use a quad-core server, Camtasia Relay will encode 3 simultaneous recordings. This achieves the fastest performance, and is faster than if all 4 cores were dedicated to encoding recordings.
