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To run Camtasia Relay server software, you'll need a server with these minimums…
| 1 Simultaneous Encoding [?] | 3 Simultaneous Encodings [?] | 7 Simultaneous Encodings [?] |
|---|---|---|
Windows Server 2003 (32-bit, SP2 or later) or Windows Server 2008 (32-bit or 64-bit, SP1 or later) (Dedicated server running Windows Server 2008 64-bit (SP1) recommended) |
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| 1 CPU core (2 cores recommended) |
4 CPU cores | 8 CPU cores |
| 2.0 GHz Pentium processor or equivalent |
2.0 GHz Pentium processor or equivalent (2.4 GHz recommended) |
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| 1 GB of RAM |
2 GB of RAM (4 GB recommended) |
2 GB of RAM (4+ GB recommended) |
| 150 GB of free hard drive space | 150 GB of free hard drive space (100 GB drive for OS, 250 GB drive for data, RAID-1 mirrored configuration recommended) |
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Frequently Asked Questions
Q: Is Camtasia Relay Server compatible with the 64-bit version of Windows Server?
A: Yes. Camtasia Relay 1.2 has a 64-bit version that operates with Windows Server 2008 64-bit only.
Q: Can I run other applications on the same server with Camtasia Relay?
A: Camtasia Relay is designed to run on a stand-alone server and not as an application on a multi-purpose server. Other SQL Server installations or instances, additional websites, or other non-standard software or web applications installed on the server may cause problems with the recorder (client) communication with the Relay server.
Q: What should I do to prepare my server for installation?
A: It is recommended that you begin with a fresh install of Windows Server 2003/2008, install all related Windows patches, and then install Camtasia Relay Server. The software installer will walk you through the setup process.
Q: Do I really need 100+ GB of hard drive space on the server?
A: Yes. You need a lot of hard disk space because unprocessed recordings consume space until they are published (at which time the original recording is deleted). As a rough guideline, a 1-hour recording requires between 1-2 GB of space.
Q: What's the benefit of more CPU cores?
A: More processing cores means more simultaneous encoding potential, and therefore, faster encoding and publishing. More details...
Q: Why doesn't Camtasia Relay use all available CPU cores for encoding?
A: Camtasia Relay reserves one core for overhead processes which yields faster encodings and publishing overall. For example, if you use a quad-core server, Camtasia Relay will encode 3 simultaneous recordings. This achieves the fastest performance, and is faster than if all 4 cores were dedicated to encoding recordings.
Q: Can I run Camtasia Relay under a VM or on a powerful desktop machine?
A: TechSmith does not recommend running Camtasia Relay on Virtual Machines, and will not support running Camtasia Relay Server on Windows XP or Vista.
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