Camtasia Relay Learning Center

Camtasia Relay Tutorial:

Configure Camtasia Relay to Use LDAP

If your organization uses LDAP, first you need to configure Camtasia Relay to use LDAP. After LDAP is configured, then you can either set up Camtasia Relay to automatically add LDAP users or you can manually add users with LDAP.

Camtasia Relay allows you to use both LDAP users and Camtasia Relay created users.

Create a RelayPresenter Service Account

Prior to configuring Camtasia Relay to work with LDAP, we recommend creating a “RelayPresenter” service account in your LDAP directory and associate this account when you bind credentials in LDAP. Use this account to perform the initial step in authenticating users.
When a user tries to authenticate over LDAP, Camtasia Relay uses this “RelayPresenter” user to search the LDAP directory and retrieve the user’s qualified domain name. The user’s qualified domain name is given to the LDAP directory along with their password for authentication.

Camtasia Relay never stores LDAP passwords with the exception of the password of this service account.

Camtasia Relay will cease to function for all users, if the password of the service account in LDAP is not the same as the password stored in the Camtasia Relay database.

Configure Relay to Use LDAP

1. Go to Settings > LDAP Configuration. Click Configure LDAP.
   
2. Enter server information:
   
   • Server address
   • Port
   • Use secure authentication: Select if you want to connect to the LDAP server over SSL.
     
   • Trust all certificates: Enable if you cannot connect over SSL due to an invalid certificate. If you have a valid self-signed certificate, import the signing certificate into the Trusted Root Certificate Authority on the Relay Server for better security.
   • Authentication method (Basic or Negotiate)
   • Username & password to authenticate
3. Click Next. Select Base DN. Camtasia Relay will return the root of the LDAP directory, and pre-fill the Base distinguished name field. If you know exactly where your users reside in the LDAP directory, you can manually enter the Base DN.
   
4. Select a representative user with the following attributes: Display/Given name, username and email address. (We suggest adding a “RelayPresenter” user to the LDAP directory prior to configuring Camtasia Relay to work with LDAP.
5. Click Next. Map the attributes from the selected user to the fields Camtasia Relay requires. You can choose from the dropdown list of attributes returned from LDAP or type in an attribute if it is not found in the dropdown list.
   
6. Click Next. Review and verify the configuration information. Click Test.
   
7. Click Finish.