Bad Usability Calendar * Testing a Site's First Impression * Tips and Tricks: Use Morae to Find Mouse Clicks and More * Expert's Corner: Get a Bird's Eye View of Your Data with Charts
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News You Can Use February 2008 | Issue 11
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In This Issue:
• Letter from the Editor
• Bad Usability Calendar
• Testing a Site's First Impression
• Tips & Tricks: Use Morae to Find Mouse Clicks and More
• Expert's Corner: Get a Bird's Eye View of Your Data with Charts
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Letter from the Editor: Help make a better newsletter Return to Top
Daniel Foster

Do you get excited when you see "News You Can Use" appear in your inbox? I hope so! My goal is to make you drop whatever you're doing and read the newsletter as soon as it arrives. I want it to be that good. But I need your help.

Can you take a moment right now to answer seven questions that will help us tune the newsletter so it's drop-everything good?

If you choose to provide your email address at the end of the survey, we'll enter you in a drawing to win one of five 1-month passes to UserVue, our remote user research service - a $149 value! Winners will be drawn at random on March 10 and notified by email.

Thanks for your feedback...and for reading!

Daniel Foster
Newsletter Editor

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UX Fun: Bad usability calendar Return to Top
Usability Calendar Web 2.0

"Just because we can doesn't mean we should."

This printable PDF from Norwegian usability firm NetLife Research pokes fun at all the ways a designer could go horribly wrong when creating a calendar.

If you've ever been asked to "make it look more Web 2.0" or are simply tired of all the Facebook clones, be sure to download your own copy and hang it proudly on your wall.

We enjoyed a good laugh and hope you will, too.

Bad Usability Calendar

Download calendar


Guest Article: Testing a Web site's first impression Return to Top
Todd Follansbee
Todd Follansbee, usability consultant

Have you ever clicked a Google search result, taken one glance at the site, and clicked away? For whatever reason, that site made a bad first impression on you.

In this month's guest-authored article, Todd Follansbee, lead consultant for Web Marketing Resources, shares how user testing can measure visitors' first impressions of a Web site.

Todd discusses how to use personality profiles, find the best environment for testing, and provide a realistic "starting point" with Google. He lists specific questions to ask, and what you should learn from users' answers.

Todd's approach considers both traditional usability factors and persuasive elements of messaging, branding, and benefits.

"...if you cannot motivate the user to enter the site, good usability is wasted," he said.

Todd often does his user testing on-site, in a business or a home. He uses Morae usability testing software to record users' interactions with the Web site, uncover patterns in the data, and share highlight videos with stakeholders.

"Using Morae to record messaging, persona behavior and the persuasive elements of conversion will make you money both by improving your Web sites and offering new services as consultants," he said. Continue reading Todd's article...

We're looking for more guest authors! Have an idea for an article? Email us.

Test for a better first impression


Tips & Tricks: Use Morae to find mouse clicks and more Return to Top
Conan Heiselt
Conan Heiselt, Instructional Designer

Want to find out where your users went on your site? How about where they clicked, what errors they got, which applications they used, and what they typed? No problem!

Morae recordings use TechSmith’s Rich Recording Technology (RRT) to capture not only video, audio, and camera input—but all sorts of data, including keyboard entry, screen text, Web page changes, mouse clicks, and system events.

This video shows how to use Morae Manager to view the rich data captured by the application.

Watch the RRT tutorial

Watch the video


Expert's Corner: Charts give a bird's eye view Return to Top
Sally Johnson
Sally Johnson, Technical Communicator

When you run a search in Morae Manager, the results appear in the Search Results pane. You can view the search results in List view, Chart view, or a combination of both.

Choose Chart view chart view iconto see the distribution of your search results over time. Morae can display search results in either line graph or histogram format.

Chart view is a great way to get a "bird's eye view" of your data. From there, you can pinpoint areas of interest for further investigation.

Morae chart view

In this tutorial I'll walk you through the steps of using Chart view. I'll answer the questions "When should I use the Chart view?" and "How does the Chart view work?"

Spot patterns with chart view


Purchase Techsmith Products Online! Return to Top
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