Camtasia Upgrade Policy

If you choose to upgrade your current version of Snagit to the newest installment, for example 8.0 to 9.0, you have to pay for that upgrade. If you have a maintenance agreement, the upgrade is free.

There are also free updates that come with each new upgrade. If you currently have Snagit 9.0 and it updates to 9.1, that’s a free change. The same goes for maintenance releases, so if it changes from 9.1.0 to 9.1.1, that’s free, too, until your next upgrade.

With each Camtasia purchase:

  • Your software key will unlock both Camtasia on Windows and Camtasia on Mac (Camtasia is one product, with two platforms).
  • Any updates released for your initial purchased version are free. So if you purchase 9.0 that means you get 9.1, 9.2, and any other updates free.
  • If you own an older release, you can buy the newest software release at a special upgrade price.
  • When downloading the latest version from our website, the software will check your software key to see if your version is eligible for the free update or special upgrade price. Check at any time by selecting "Check for Upgrade" from the help file pull-down menu.

You can only upgrade or update to the newest release available on our website.

How to find out which version of Camtasia (Windows) you are on and whether you have a single-user or a multi-user license:

  1. Start Camtasia Studio
  2. Click Help > About Camtasia Studio
  3. In the About Camtasia Studio box, you should see your version (highlighted above).

Camtasia Windows dialogue box

How to find out which version of Snagit (Mac) you are on:

  1. Start Camtasia for Mac
  2. Click Camtasia > About Camtasia
  3. In the About Camtasia box, you should see your version (highlighted above).

Camtasia Mac dialogue box