Our Technical Support Team can help you with any product-related questions.
24-hour chat support available for active Maintenance customers, Monday-Friday
Contact us about pricing and purchasing.
Get help with keys, licenses, and troubleshooting product issues.
Use our look up tool to find your key quickly.
Find a reseller
Locate a preferred partner in your country.
Find what you need on our site
14 Crescent Road
East Lansing, MI 48823-5708
Toll-free (US & Canada only): +1 (800)-517-3001
All other countries: +1 (517)-381-2300
Phones: 9 a.m.- 5 p.m. Eastern Time* (1-9 p.m. GMT)
Monday - Thursday
Chat: 24 hours
Monday - Friday
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November
TechSmith observes the following holiday hours:
January 2: Closed (New Year's Day)
February 17 & 20: Employee Appreciation Long Weekend
May 29: Closed (Memorial Day)
July 3 & 4: Closed (Independence Day)
September 4: Closed (Labor Day)
November 23-24: Closed (Thanksgiving)
December 25-26: Closed (Christmas)
December 27-29: Closed at 5 pm
January 1 & 2 2024: Closed (New Year's)