{"id":250732,"date":"2024-01-01T03:00:22","date_gmt":"2024-01-01T08:00:22","guid":{"rendered":"https:\/\/www.techsmith.com\/learn\/?post_type=tutorial&#038;p=250732"},"modified":"2026-01-16T15:55:15","modified_gmt":"2026-01-16T20:55:15","slug":"migration-guide","status":"publish","type":"tutorial","link":"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/migration-guide\/","title":{"rendered":"Screencast Update Guide"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-screencast-classic-retirement\">Screencast Classic Retirement<\/h2>\n\n\n\n<p>All Screencast Classic accounts and libraries have been moved to the <a href=\"http:\/\/app.screencast.com\">new Screencast<\/a>. This guide covers the features and benefits of the new Screencast, including helpful tips for those familiar with Screencast Classic.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-s-new\">What&#8217;s New<\/h2>\n\n\n\n<p>Check out some of the new features and improvements in the updated Screencast:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI-Assisted Titles, Descriptions, and Chapters (<a href=\"https:\/\/www.techsmith.com\/screencast.html\" target=\"_blank\" rel=\"noreferrer noopener\">Screencast Pro<\/a>) <\/strong><br>Save time and use AI-generated titles, descriptions, and video chapters for your content. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/ai-generation-screencast\/\">Set Context Quickly with AI-Assisted Titles and Descriptions<\/a> and <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/video-toc\/\">Add Video Chapters<\/a>. <\/li>\n\n\n\n<li><strong>Auto-Generate Captions for all Videos (<a href=\"https:\/\/www.techsmith.com\/screencast.html\" target=\"_blank\" rel=\"noreferrer noopener\">Screencast Pro<\/a>)<\/strong><br>Make your videos more accessible and easy-to-follow with AI-generated captions. For <a href=\"https:\/\/www.techsmith.com\/screencast.html\" target=\"_blank\" rel=\"noreferrer noopener\">Screencast Pro accounts<\/a>, captions are automatically generated based on the audio transcription for any videos uploaded to Screencast. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/generate-captions\/\">Add Captions in Screencast<\/a>. <\/li>\n\n\n\n<li><strong>Conversations &amp; Reactions<\/strong><br>Post a question to prompt feedback. Leave comments, annotations, and emojis on images or at specific times in a video. Your viewers can engage with your content without setting up an account. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/manage-conversations\/\">Manage Conversations<\/a>. <\/li>\n\n\n\n<li><strong>Collections<\/strong><br>Create a collection to share a set of content with your team and invite others to contribute their own content. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/screencast-collections\/\">Share in Collections<\/a>. <\/li>\n\n\n\n<li><strong>Markdown and Video Chapters<\/strong><br>Create video chapters, format text, or link to additional resources in the content description. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/engage-your-audience\/\">Tips for Content Engagement<\/a> and <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/video-toc\/\">Add Video Chapters<\/a>. <\/li>\n\n\n\n<li><strong>Improved Performance<\/strong><\/li>\n\n\n\n<li><strong>Simplified Account Tiers<\/strong> <br>No more worrying about bandwidth and storage. <ul> <li>Users with free Screencast accounts can store up to 25 videos and unlimited screenshots.<\/li> See <a href=\"#video-quota\">Do videos moved from Screencast Classic count towards my video quota?<\/a> <li>Users with Screencast Pro accounts can store unlimited videos and screenshots (subject to the <a href=\"https:\/\/www.techsmith.com\/screencast-tos.html\" target=\"_blank\" rel=\"noreferrer noopener\">Terms of Service<\/a>).<\/li> <\/ul> Learn more about our <a href=\"https:\/\/www.techsmith.com\/screencast.html\" target=\"_blank\" rel=\"noreferrer noopener\">Screencast tiers<\/a>.<\/li>\n\n\n\n<li><strong>Manage Your Notification Preferences<\/strong><br>Manage your email notifications for content views, new comments, and new media added to collections. Select <img loading=\"lazy\" decoding=\"async\" width=\"21\" height=\"21\" class=\"wp-image-246607\" style=\"width: 21px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2023\/09\/screencast-settings-icon.png\" alt=\"Screencast settings icon\"> <strong>&gt; Settings<\/strong>. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/screencast-settings\/\">Screencast Settings<\/a>. <\/li>\n<\/ul>\n\n\n\n<p>Visit our updated <a href=\"http:\/\/app.screencast.com\" target=\"_blank\" rel=\"noreferrer noopener\">Screencast site<\/a> to preview or start using these features today!  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-transition-guide-for-current-screencast-users\">Transition Guide for Current Screencast Users<\/h2>\n\n\n\n<p>If you are a current Screencast customer, here&#8217;s everything you need to know about transitioning from Screencast Classic to the <a href=\"http:\/\/app.screencast.com\" target=\"_blank\" rel=\"noreferrer noopener\">new Screencast<\/a>.<\/p>\n\n\n\n<p>First, let&#8217;s detail what existing data was moved from Screencast Classic to the new Screencast.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Media Extras<\/th><th class=\"has-text-align-center\" data-align=\"center\">Was this moved to the new Screencast?<\/th><th class=\"has-text-align-left\" data-align=\"left\">Additional Information<\/th><\/tr><\/thead><tbody><tr><td><strong>Title<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258712\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/yes-mark.png\" alt=\"Yes\"><\/td><td class=\"has-text-align-left\" data-align=\"left\"><\/td><\/tr><tr><td><strong>Description<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258712\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/yes-mark.png\" alt=\"Yes\"><\/td><td class=\"has-text-align-left\" data-align=\"left\"><\/td><\/tr><tr><td><strong>Creation Date<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258712\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/yes-mark.png\" alt=\"Yes\"><\/td><td class=\"has-text-align-left\" data-align=\"left\"><\/td><\/tr><tr><td><strong>Video Captions<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258712\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/yes-mark.png\" alt=\"Yes\"><\/td><td class=\"has-text-align-left\" data-align=\"left\"><\/td><\/tr><tr><td><strong>View Count<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258712\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/yes-mark.png\" alt=\"Yes\"><\/td><td class=\"has-text-align-left\" data-align=\"left\"><\/td><\/tr><tr><td><strong>Quizzes<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258712\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/yes-mark.png\" alt=\"Yes\"><\/td><td class=\"has-text-align-left\" data-align=\"left\"><strong>Note: <\/strong>The TechSmith Results service (including nightly email reporting) will be retired in 2025. This is unrelated to the Screencast update. <a href=\"https:\/\/support.techsmith.com\/hc\/en-us\/articles\/14539861012237-Retirement-of-Email-Quizzing-Results-Techsmith-com\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more<\/a>.<\/td><\/tr><tr><td><strong>Attachments<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258718\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/no-mark.png\" alt=\"No\"><\/td><td class=\"has-text-align-left\" data-align=\"left\">Attachments are not supported in the new Screencast. After your content was moved, you received an email with a link to download the unsupported attachments that could not be moved over.<\/td><\/tr><tr><td><strong>Comments<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258718\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/no-mark.png\" alt=\"No\"><\/td><td class=\"has-text-align-left\" data-align=\"left\">The new Screencast allows media comments and emoji reactions, but existing comments on classic media were not moved to the new site. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/manage-conversations\/\">Manage Conversations<\/a>.<\/td><\/tr><tr><td><strong>Uploaded Thumbnail Images<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"42\" height=\"42\" class=\"wp-image-258718\" style=\"width: 42px;\" src=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2024\/03\/no-mark.png\" alt=\"No\"><\/td><td class=\"has-text-align-left\" data-align=\"left\">The new Screencast does not support uploaded video thumbnail images. However, any frame in your video can be set as the thumbnail. See steps below.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Next, let&#8217;s walk through the list of common Screencast Classic features, and what to use on the new Screencast to achieve similar results. <\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>If you used this on Screencast Classic&#8230;<\/th><th>&#8230;Use this on the new Screencast<\/th><\/tr><\/thead><tbody><tr><td><strong>Folder Sharing &amp; Privacy<\/strong><\/td><td><a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/media-library\/\">Add folders<\/a> to organize your personal Screencast library. Create a <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/screencast-collections\/\">collection<\/a> to share a set of content with others. <br><br>If you had any shared folders in your Screencast Classic library, a collection was automatically created when your content was moved onto the <a href=\"http:\/\/app.screencast.com\" target=\"_blank\" rel=\"noreferrer noopener\">new Screencast<\/a>. <br><br>You can add an access phrase to individual media. To learn more, see <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/share-media\/\">Sharing &amp; Privacy in Screencast<\/a>.<\/td><\/tr><tr><td><strong>Authenticated Folders<\/strong><\/td><td>Authenticated folders are no longer supported.<br><br>The privacy setting is now applied to individual media within the folder. You can turn on the <strong>Access Phrase Protected<\/strong> option. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/share-media\/\">Sharing &amp; Privacy in Screencast<\/a>.<\/td><\/tr><tr><td><strong>Web Uploader<\/strong><\/td><td>To learn how to upload content and view the list of supported file formats, see <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/upload-to-screencast\/\">Upload Content to Screencast<\/a>.  <\/td><\/tr><tr><td><strong>Attachments<\/strong><\/td><td>Attachments are currently not supported on new Screencast. <br><br>In the content description, you can add a hyperlink to an online resource such as a Google Doc, Microsoft Office 365 document, or a PDF hosted in another location. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/engage-your-audience\/\">Tips for Content Engagement<\/a>.<\/td><\/tr><tr><td><strong>Custom Branding <\/strong><br>(<a href=\"https:\/\/www.techsmith.com\/screencast.html\" target=\"_blank\" rel=\"noreferrer noopener\">Screencast Pro only<\/a>)<\/td><td>You can add a custom logo to personalize your content pages. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/custom-branding\/\">Add a Custom Logo to Your Content Page<\/a>. <\/td><\/tr><tr><td><strong>Uploaded Thumbnail Images<\/strong><\/td><td><p>Select a Frame in Your Video:<\/p><ol><li>In your Screencast library, click to open the video. <\/li><li> Drag the playhead to select a frame from the video to set as the thumbnail. <\/li><li> Select <strong>More &gt; Set Thumbnail<\/strong>.<\/li><\/ol>Add a Custom Thumbnail Not in the Video:<ol><li>In your Screencast library, click to open the video.<\/li><li>Select <strong>More &gt; Download<\/strong>.<\/li><li>Add a custom thumbnail to the beginning of the video in another application.<\/li><li>Open the original video on Screencast and select <strong>More &gt; Replace Media<\/strong>.<\/li><\/ol><p><\/p><\/td><\/tr><tr><td><strong>Launch Capture Button<\/strong><\/td><td>The <strong>Launch Capture<\/strong> button was removed from Screencast. You can upload to Screencast from Snagit version 2023 or later. Download a free trial of Snagit <a href=\"https:\/\/www.techsmith.com\/screen-capture.html\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/td><\/tr><tr><td><strong>Playlists &amp; RSS Feeds<\/strong><\/td><td>Playlists and RSS Feeds are not supported in <a href=\"http:\/\/app.screencast.com\" target=\"_blank\" rel=\"noreferrer noopener\">new Screencast<\/a>. <br><br>Create a <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/screencast-collections\/\">collection<\/a> to share a set of media that your team can contribute and subscribe to. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/screencast-collections\/\">Share in Collections<\/a>.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\">Frequently Asked Questions<\/h2>\n\n\n\n<details>\n<summary><strong>Will my links shared from Screencast Classic still work?<\/strong><\/summary>\n<p>Most of your existing Screencast Classic links will still work. Read on to learn about unsupported links and content.\n<\/p>\n<p>Attachments, playlists, and some file formats are not supported on the new Screencast. Unfortunately, this means that when the update is complete, links to these items will break. After moving your content to new Screencast, you will receive an email that contains a link to download the unsupported files that could not be moved over. See <a href=\"#h-transition-guide-for-current-screencast-users\">Transition Guide for Current Screencast Users<\/a> to learn alternatives to try on the new Screencast for these unsupported features.<\/p>\n<\/details>\n<details>\n<summary id=\"supported-formats\"><strong>What file formats are supported on the new Screencast site?<\/strong><\/summary>\n<p>You can upload the following file formats into your Screencast Library:<\/p>\n<ul><li>Videos (MP4)<\/li>\n<li>Images or screenshots (PNG, JPG, GIF)<\/li><\/ul>\n<p>Attachments, playlists, and some file formats are not supported on the new Screencast. After moving your content to new Screencast, you will receive an email that contains a link to download the unsupported files that could not be moved over. See <a href=\"#h-transition-guide-for-current-screencast-users\">Transition Guide for Current Screencast Users<\/a> to learn alternatives to try on the new Screencast for these unsupported features.<\/p>\n<\/details>\n<details>\n<summary id=\"access-attachments\"><strong>Can I still access my Screencast Classic attachments and unsupported files?<\/strong><\/summary>\n<p>To request attachments and unsupported files, <a href=\"https:\/\/support.techsmith.com\/hc\/en-us\/requests\/new?ticket_form_id=48183\" target=\"_blank\" rel=\"noreferrer noopener\">submit a support ticket<\/a>.<\/p>\n<p>See <a href=\"#h-transition-guide-for-current-screencast-users\">Transition Guide for Current Screencast Users<\/a> to learn about alternatives on the new Screencast for these unsupported file types.<\/p>\n<\/details>\n<details>\n<summary><strong>Does the new Screencast support video interactivity features (hotspots, quizzes, etc.)?<\/strong><\/summary>\n<p>Yes. The new Screencast uses the same video player as Screencast Classic, and both versions support the same interactive features such as hotspots, quizzes, tables of contents, and closed captions. No action is necessary to keep these working.\n<\/p>\n<p><strong>Note:<\/strong> The TechSmith Results service (including nightly email reporting) will be retired in 2025. This is unrelated to the Screencast update. <a href=\"https:\/\/support.techsmith.com\/hc\/en-us\/articles\/14539861012237-Retirement-of-Email-Quizzing-Results-Techsmith-com\" target=\"_blank\" rel=\"noopener\">Learn more.<\/a><\/p>\n<\/details>\n<details>\n<summary><strong>Why do I have a collection and a folder with the same name? What is the difference between a folder and a collection?<\/strong><\/summary>\n<p>If you had any shared folders on Screencast Classic, we automatically created a collection to maintain the existing shared links.<\/p> \n<p>You cannot share folders on the new Screencast. Folders are for organizing media in your Screencast library. Collections are for sharing a set of media with others. See <a href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/screencast-collections\/\">Share in Collections<\/a>.<\/p>\n<\/details>\n<details>\n<summary id=\"video-quota\"><strong>Do videos moved from Screencast Classic count toward my video quota?<\/strong><\/summary>\n<p>No, any videos moved from Screencast Classic onto the new Screencast site do not count toward the video limit for the <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.techsmith.com\/screencast.html\">Free account tier<\/a>. To view videos that count toward your Free account limit, in the Library click <strong>Videos<\/strong> and check the <strong>Show video usage<\/strong> checkbox.<\/p>\n<\/details>\n\n\n\n<p>If you have other questions or need additional support, please <a href=\"https:\/\/support.techsmith.com\/hc\/en-us\/requests\/new?ticket_form_id=48183\" target=\"_blank\" rel=\"noreferrer noopener\">submit a support ticket<\/a> or complete the <a href=\"http:\/\/techsmith.az1.qualtrics.com\/jfe\/form\/SV_29LXZRGdyxlFBDE?Q_Language=EN&amp;Source=migration-guide&amp;Product=Screencast\" target=\"_blank\" rel=\"noreferrer noopener\">content survey below<\/a> to help us improve this content. <\/p>\n\n\n\n<div class=\"feedback-widget\">\n    <p>Was this helpful?<\/p>\n    <a href=\"http:\/\/techsmith.az1.qualtrics.com\/jfe\/form\/SV_29LXZRGdyxlFBDE?Q_Language=EN&amp;Source=migration-guide&amp;Product=Screencast\" target=\"_blank\" rel=\"noopener\">Yes<\/a>\n    <a href=\"http:\/\/techsmith.az1.qualtrics.com\/jfe\/form\/SV_29LXZRGdyxlFBDE?Q_Language=EN&amp;Source=migration-guide&amp;Product=Screencast\" target=\"_blank\" rel=\"noopener\">No<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Screencast Classic Retirement All Screencast Classic accounts and libraries have been moved to the new Screencast. This guide covers the features and benefits of the new Screencast, including helpful tips for those familiar with Screencast Classic. What&#8217;s New Check out some of the new features and improvements in the updated Screencast: Visit our updated Screencast [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":251908,"template":"single-tutorial-redesign.php","tcategory":[1520],"ttag":[1526],"tutorial_folder":[],"class_list":["post-250732","tutorial","type-tutorial","status-publish","has-post-thumbnail","hentry","tcategory-screencast-update","ttag-screencast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Screencast Update Guide | Screencast Tutorial<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/migration-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Screencast Update Guide | Screencast Tutorial\" \/>\n<meta property=\"og:description\" content=\"Screencast Classic Retirement All Screencast Classic accounts and libraries have been moved to the new Screencast. This guide covers the features and benefits of the new Screencast, including helpful tips for those familiar with Screencast Classic. What&#8217;s New Check out some of the new features and improvements in the updated Screencast: Visit our updated Screencast [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.techsmith.com\/learn\/tutorials\/screencast\/migration-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"TechSmith Learn\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-16T20:55:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.techsmith.com\/learn\/wp-content\/uploads\/2023\/11\/EN-Screencast-Update-Guide-Get-Started-in-New-Screencast.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" 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