TechSmith Knowmia (Formerly TechSmith Relay) System Requirements


Desktop Recorders

To run TechSmith Capture or the TechSmith Knowmia Classic Recorder, use a machine with the following minimum requirements:

PC (Windows) recorder Windows

TechSmith Capture

  • Windows 10
  • Media Feature Pack required for N versions of Windows 10
  • In most cases, video recording requires a microphone. An external microphone is recommended.
  • 5 GB of free drive space per recording hour
  • Camera video recording requires a USB web camera or internal web camera. Digital video (DV) cameras and capture cards are not supported.

TechSmith Knowmia Classic Recorder

  • Microsoft Windows 7 [32-bit or 64-bit], Windows 8, or Windows 10
  • Media Feature Pack required for N versions of Windows 10
  • In most cases, video recording requires a microphone. An external microphone is recommended.
  • 5 GB of free drive space per recording hour
  • Camera video recording requires a USB web camera or internal web camera. Digital video (DV) cameras and capture cards are not supported.
  • The PowerPoint add-in (optionally installed with the Classic Recorder) requires the 32-bit version of Microsoft Office 2007, 2010, 2013, or 2016
Mac Recorder Mac

TechSmith Capture

  • macOS 10.13.x or later (including macOS 11)
  • In most cases, video recording requires a microphone. An external microphone is recommended.
  • 5 GB of free drive space per recording hour
  • Camera video recording requires a USB web camera or internal iSight. Digital video (DV) cameras and capture cards are not supported.
  • NOTE: Macs that utilize Apple’s new M1 chip (Apple Silicon) are not yet supported.

TechSmith Knowmia Classic Recorder

  • macOS 10.12.x, macOS 10.13.x, macOS 10.14.x, or macOS 10.15.x
  • In most cases, video recording requires a microphone. An external microphone is recommended.
  • 5 GB of free drive space per recording hour
  • Camera video recording requires a USB web camera or internal iSight. Digital video (DV) cameras and capture cards are not supported.

 


Mobile Apps

TechSmith mobile apps can be used to upload engaging TechSmith Knowmia media right from your iOS or Android device.

 

iOS TechSmith Fuse for Apple Devices
  • Requires iOS: version 9 or higher

 

 

TechSmith Fuse for Android Devices
  • Requires Android: version 4.0.3 or higher

 


Web Browsers

To view videos and manage your TechSmith Knowmia library, please use one of the following supported browsers:

Desktop

  • Chrome (latest version)
  • Firefox (latest version)
  • Microsoft Edge (latest version)
  • Safari (latest version)
  • Internet Explorer 11

Mobile

  • iOS Devices: Safari (latest version)
  • Android Devices: Chrome (latest version)