Use Jing with a Proxy Server (Windows Only)


Many educational institutions and corporate workplaces utilize proxy servers to act as a filter between the end user and the open Internet.

As shown in the image below, Jing tries to automatically detect the settings. (Jing reads the settings from Internet Explorer.) For a lot of people, this works fine and you won't have to spend one more second worrying about proxy settings.

proxy settings

Some environments require manual configuration. You will likely need to obtain this information from your Information Technology staff. Some environments may also require authentication--meaning you have to be signed in with username and password credentials. Oftentimes, this is the same username and password you use to sign in to your workplace computer.

authenticated proxy

To access proxy settings, click More > Preferences, then under Connection settings, click the Proxy settings button.

proxy in preferences

When connecting through a proxy server, you may need to make sure that the following URLs are allowed:

- *
- *

If you have proxy troubles, please refer to this support knowledgebase article, and contact your Information Technology department before contacting TechSmith Technical Support.


Title Category Level Format
000 - Take Your First Capture Getting Started I Video/Written
001 - Interactive “Hands-on” Jing Tutorial: Mac OS X Getting Started I Simulation
002 - Interactive “Hands-on” Jing Tutorial: Windows Getting Started I Simulation
003 - Where is the Jing Capture That I Sent To My Clipboard? Getting Started I Written
004 - Capture Hotkey Capture I Video/Written
005 - Select an Area to Capture Capture I Video/Written
006 - Capture an Image Capture I Video/Written
007 - Capture a Video Capture I Video/Written
008 - Share to Share I Video/Written
009 - The Copy Button Share I Video/Written
010 - The Save Button Share I Video/Writen
011 - Embed Jing Content Using Share II Video/Written
012 - Edit Jing Images in Snagit Share: Edit II Video/Written
013 - Edit Jing Videos in Camtasia Studio Share: Edit II Video/Written
014 - Jing Capture History Manage I Video/Written
015 - What is FAQ I Written
016 - Your Account Manage: Account I Written
017 - Quit or Restart Jing FAQ I Written
018 - Audio FAQ FAQ I Written
019 - Things You’ll Want to Know FAQ I Written
020 - Frequently Asked Questions FAQ I Written
021 - Preferences and Settings Settings and Options I Written
022 - Customize Jing Buttons Settings and Options I Video/Written
023 - Jing Startup and “Sun” Options Settings and Options I Video/Written
024 - Use Jing with a Proxy Server (Windows Only) Settings and Options III Written
025 - Understanding Video Formats: SWF & MPEG-4 Reference II Written