Generating Captions

TECHSMITH RELAY

Learn how to leverage the built-in transcription engine to generate closed captions for a TechSmith Relay video.

TechSmith Relay makes it simple to generate captions for your videos based on the existing audio track. And the built-in Caption Editor makes it possible for you to edit and publish generated captions when you're ready.

 

To generate captions for a desktop recording using the TechSmith Relay Recorder:

If you'd like speech-to-text captions to be automatically generated for your desktop recording, select the Generate Captions option before submitting your recording:
Screenshot of the TechSmith Relay Recorder with the Generate Captions option highlighted
The amount of time the caption generation step takes will vary, but is typically less than the total duation of your video. You should receive a separate email letting you know your captions are ready for review. Note: Generated captions must be previewed and published before they are available for your viewers.

For more on using the TechSmith Relay Recorder, see this tutorial.

 

To generate captions for an existing video:

Navigate to the view page of the video that needs captions and click the Closed Captioning option. Screenshot of video view page with the Closed Captioning option highlighted
Note: The Closed Captioning options are not available for videos added via YouTube.
 

When a video does not already contain captions, TechSmith Relay offers you three ways of getting started:

  • Add Captions Manually
  • Generate Captions
  • Add Assignee

If you choose to Add Captions Manually, you will be taken straight to the editor where you can start adding and editing captions or import a caption file. See the Add and Edit Video Captions tutorial for instructions on how to use the caption editor.
Screenshot of video Closed Captioning options with the Add Captions Manually button highlighted

If you choose Add Assignee, you'll have to opportunity to assign your video to another TechSmith Relay user for captioning, including generating speech-to-text captions if desired. See the Assigning a Caption Editor tutorial for help with this option.
Screenshot of the video Closed Captioning options with the Add Assignee button highlighted

The Generate Captions option offers another workflow that can be helpful and add convenience to the caption creation process.
Screenshot of the video Closed Captioning options with the Generate Captions button highlighted

After you click Generate Captions, TechSmith Relay will process the audio in your video and automatically create a caption draft. The amount of time this takes will vary, but is typically less than the total duation of your video. You should receive a separate email letting you know your captions are ready for review.

You can check the status of your captions on the Activity tab in TechSmith Relay:
Screenshot of the TechSmith Relay interface with the Activity tab highlighted

Once your captions are done processing, click on the Edit Captions button to make any necessary corrections to the auto-generated captions and publish the final captions once you're satisfied. The Edit Captions button will be visible under both the Activity page and from the video viewing page (examples below).
Screenshot of the Activity tab with the Edit Captions button highlighted
Screenshot of the Closed Captioning options with the Edit Captions button highlighted

Generated captions, like the ones shown below in the Caption Editor, will not be visible to viewers until you click Publish. This allows you to fix errors and tweak caption timings in the transcription. (For more help using the Caption Editor, see the Add and Edit Captions tutorial.)
Screenshot of the TechSmith Relay caption editor interface

All Tutorials

This is the complete list of our tutorials and guides for TechSmith Relay users and administrators.

Looking for TechSmith Relay (Self-Hosted) tutorials? We've got those, too.