Captioning and Audio Search

The Caption Editor page allows presenters and global caption editors to review and edit captions that were created automatically by TechSmith Relay. Check out the tips and tricks below to learn more about the captioning options available.

Any presentation published using a profile that requires captions will be held for captioning. This means that all processing and publishing of the video will be paused until the captions are edited and/or the hold is released. Global Caption Editors and Presenters can review and edit captions in TechSmith Relay.

TechSmith Relay will attempt to automatically add captions to a video, but there will likely be some errors that need correcting. For this reason, any presentation requiring captions will be held until the captions have been reviewed.

How will I know a video is held for captioning?

When a presentation is held for caption editing, you will see a notification on your TechSmith Relay dashboard. Click the link in the notification to open the video in the Caption Editor.

Presentations requiring captions notification.

How do I complete captioning and release the hold on the video?

  1. Use the video controls to play your video and review the captions generated by TechSmith Relay.
    Player controls identified with a callout

  2. Click and drag the timeline to scrub through your video and captions.
    Clicking and dragging the timeline

  3. Click in a caption to edit the text.
    Clicking in the text editing space.
  4. The controls in the lower left allow you to add Add caption button, delete Delete caption button, and split Split caption button  captions.
  5. When you’re ready to see your video with the edited captions, click the Preview button.
    Clicking the preview captions button
  6. In the preview, you can play your video and review the captions.
    Caption preview window
  7. If you notice a mistake or need to make more edits, click Edit Captions.
    Clicking the edit caption buttons
  8. When you are done editing captions, click Publish to send the video through the remaining processing and publishing process. Depending on profile settings, you may receive a notification when the video is ready to share.
    Clicking the publish captions button

Other Caption Editor Tips

Place the mouse on the beginning or end of a caption and click and drag to move the start or end of a caption.

Using the cursor to shorten or lengthen a caption

While working in a caption, click Replay to continually replay the portion of the video associated with the caption. This can help you more quickly transcribe longer lines.
Clicking the continuous replay button

The number in the lower right of a caption shows the remaining characters available to keep the captions in compliance with guidelines. If a caption is too long, it turns yellow and shows a negative number of characters available.

A caption that has exceeded the character limit

Click Split to separate a caption into two smaller captions.

Split caption button and a caption that has been split

Use the buttons or standard keyboard shortcuts for Undo (CTRL+Z, Command-Z) and Redo (CTRL+Y, Command-Y) to undo or redo your actions in the caption editor.

Undo and redo buttons

Audio Search

It is possible for a profile to have audio search only applied to submitted presentations, with no closed captions.

A profile with audio search only and no caption requirement

This means that viewers will be able to search the video's auto-detected narration. Presentations with only audio search enabled are not held for caption approval.

Captioning in Camtasia

If you are editing your videos and captions with Camtasia, see the following tutorials:

Editing captions with Camtasia Studio (PC)
Editing captions with Camtasia for Mac



TechSmith Relay (Self-Hosted) 4 user? See Version 4 Tutorials.

TechSmith Relay (Hosted) user? We've got those, too.