Career Opportunities at TechSmith

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Career Opportunities at TechSmith

For over a decade, TechSmith has enjoyed strong and consistent growth. As a result, we’re continually creating new positions for skilled employees.

Our 100+ employees exude energy, creativity and innovation, as well as dedication to our products, customers and each other. We enjoy the challenges of being an industry leader – including taking risks and working together to make it happen. And we don't forget to take time to celebrate our successes.

TechSmith, an Equal Employment Opportunity (EEO) employer, offers a challenging and supportive work environment, competitive salaries, and opportunities for professional growth.

Our industry-low turnover rate reflects the fact that we’re one of the most desirable companies to work for in the Midwest.

TechSmith offers a comprehensive benefit package that includes health, dental, and life insurance, short and long-term disability coverage, and paid time off. We offer a quarterly profit sharing bonus plan and a 401(k) plan with matching funds. We also have flexible scheduling, casual dress, free Friday lunches, free espresso, and free pop!

Interested? Just e-mail Personnel your resume and cover letter with salary requirements to get the ball rolling.

Current Openings

• APAC Channel Manager
• Advertising / Search Specialist
• Associate Product Manager
• Business Development Manager
• Flash Action Script Developer
• Inside Sales Specialist
• Information Technology Specialist
• Lead User Experience Designer
• Mac Developer
• Product Marketing Manager
• Public Relations Associate
• Software Engineer
• Software Team Leader
• Software Test Engineer
• Software Test Specialist
• Technical Support Specialist
• User Experience Designer (Interaction Designer)
• User Experience Researcher
• Web 2.0 Developer
• Web Designer - Senior Level

APAC Channel Manager

Position Overview: The APAC Channel Manager is responsible for maintaining a strong channel in the APAC region. Developing the channel involves activities ranging from partner recruitment and retention to marketing activities to drive awareness. A successful channel needs to be aligned with our company goals, including sales growth and profit.

Responsibilities:

• Constantly evaluate channel partners to ensure infrastructure matches company strategy
• Recruiting new partners
• Tracking and evaluating current partner's performance
• Focal point for communication - work with distribution and reseller partners on TechSmith news and product offerings
• Engage APAC channel in annual marketing plans and training
• Visit key partners as needed, up to a few times per year
• Create programs to encourage proactive sales of TechSmith software (e.g.: spiffs, dealer registration, rebates)
• Interface with Global Business Team to ensure activities align with company global strategy
• Track partner communication using customer relationship management system
• Work closely with other channel team members to formulate overall channel strategy
• Leverage inside sales team to create scalable systems for channel sales support

Required Skills:

• Bachelors Degree
• At least 2 years technology sales experience
• Prior APAC experience a plus
• Excellent interpersonal skills for communication inside and outside the company
• Fluency in Japanese, Chinese or Korean a plus
• Able to work well in a team environment
• Good organization skills and capability to multi-task
• Strong critical thinking skills
• You must be legally authorized to work in the United States

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please include salary requirements with resume and cover letter.

Advertising / Search Specialist

Objective: The Advertising Specialists is a member of the fast paced Marketing team. The primary objective of this position is to effectively translate tactics set forth by the Product Marketing Manager into both online product advertising as well as unique search terms utilizing Google, Yahoo, and MSN search programs. The advertising specialist will also help other forms of TechSmith advertising such as Tradeshow program ads or pre and post show mailers. Analysis and performance measurement is done on a daily basis to insure optimum advertising and search performance.

Responsibilities:

• Research and recommend ad placement opportunities that support word of mouth, the greatest ROI opportunity, past performance, and an integrated approach with other marketing activities.
• Create and maintain product specific monthly advertising plans.
• Monitor ad performance on a daily/weekly/monthly basis; make adjustments as necessary to optimize performance.
• Manage SEM activities on a daily basis, including ad optimization, bid management and competitive analysis. This includes SEM on Google, Yahoo and MSN search engines.
• Work with other Advertising Specialist(s) and the Advertising & SEM Operations Manager on overall ad planning, research and information sharing.
• Maintain reports translated from all performance measures that can be used to help future decision making.
• Build and maintain relationships with vendors and outside creative agencies to effectively execute advertising plans.

Characteristics:

• Detail-oriented
• Thoughtful and careful researcher
• Effective written/verbal communication and excellent interpersonal skills
• Works well on a team

Qaulifications:

• Bachelor's degree +2 years business or marketing experience
• Strong analytical skills
• Strong negotiation skills
• MS Excel proficiency
• Comfort with technology and understanding of the industry
• Delivery quality work within the confines of a budget
• Experience in the software development industry which may include software tools, software process and/or packaged applications is preferred but not required
• You must be legally authorized to work in the United States

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Associate Product Manager

Activities:
Work with Product Managers on defining product strategy. You will need to understand both the technical and marketing sides of the product and be able to convey them to others. You will work on the execution of Internet-focused marketing strategy for our software with Product Manager and Marketing Staff. You will travel to tradeshows and other external events for the product.

Responsibilities:

• Play an active role in defining product strategy by:

• Researching customer needs
• Understanding the customer environment
• Continuous monitoring of the competition
• Gathering feedback and feature requests from external sources
• Turning feedback into market requirements for new releases

• Become a product expert to the rest of the company.
• Participate at tradeshows and other external events.
• Facilitate customer discussions via phone/online conferencing.

Required Skills:

• Strong knowledge and experience with Web based applications and emerging Web technologies
• Previous experience bringing a Web based service to market a real plus.
• Strong critical thinking skills. Ability to draw useful conclusions from market research and/or abstract concepts.
• Solid communication/presentation skills. Able to lead group discussion toward consensus. Negotiation skills a big plus.
• Good organization skills and ability to multi-task on diverse projects.
• Position is heavily team focused. Excellent interpersonal skills are a must.

Minimum Requirements:

• Bachelor's Degree in Business, Marketing, MIS, Computer Science; MBA desired.
• Technical background preferred.
• 3 to 5 years in similar role a plus (Product Mgmt, Business Analyst, Business Development, Technical Sales or Marketing)
• You must be legally authorized to work in the United States.

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Business Development Manager

Activities:
TechSmith is developing an enterprise-class product that represents a new frontier for the company. The Business Development Manager will be responsible for recommending and implementing a sales strategy for this new product. The BDM will work closely with Product Management, Marketing, and the sales team to position the new product for success in the marketplace. The BDM will report to the Vice President of Sales.

Responsibilities:

• Develop a sales go-to-market plan, including:

• Market research
• Develop deep understanding of customer buying behavior, sales cycle, pain points, etc
• Gain and communicate competitive positioning
• Develop sales relationships with beta customers
• Work with prospects and customers at tradeshows and other events
• Evaluate current organizational capabilities and recommend necessary enhancements to support customers
• Evaluate current and prospective channel partners

• Recommend a comprehensive sales strategy
• Manage the sales process and take responsibility for results
• Leverage inside sales team working to develop scalable processes
• Manage strategic opportunities to completion, leveraging all available TechSmith resources

Required Skills:

• Experience in enterprise technology sales - software preferred
• Experience in education sales a plus
• Strong sales strategy skills including the ability to analyze a marketplace and create a winning sales strategy
• Passion for software
• Ability to analyze a complex customer environment and sort through the politics, as well as the formal and informal procurement rules
• Excellent communications skills - verbal, written and presentation
• A high level of business acumen and mature judgment
• Ability to call on all levels of an organization, including C level
• Excellent organization and prioritization skills
• Ability to thrive in a team environment, within the sales team, and across departments

Minimum Requirements:

• Bachelor's Degree
• 5 years in Technology Sales or Business Development
• Legally authorized to work in the United States

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Inside Sales Specialist

Staff Relationship reports to Sales Manager

Hours 11-8, as needed for coverage

Activities:

TechSmith Corporation's Inside Sales Specialists are the voice of TechSmith, working with customers and helping them understand the value in our software. The Inside Sales Specialist works as part of a team, handling large volumes of inbound communication via a variety of technologies. As a result this position requires excellent telephone and written communications skills. A team player with a positive attitude is essential and German or French language skills are a plus.

Responsibilities:

• Understand and communicate the value of TechSmith products, and how they are used in various customer scenarios
• Assess a client's business problem and recommend appropriate solutions
• Opportunity management via customer relationship management application
• Enthusiastically learn and apply information about new products, features and benefits
• Support volume sales effort through opportunity identification and escalation to the volume sales team
• Present and demonstrate TechSmith products
• Attain and exceed 100% of any assigned individual or team revenue goal
• Effectively multi-task and excel in fast paced environment
• Understand key competitors and position our products’ advantages

Qualifications

Required Skills:

• Must be resourceful, self-motivated, customer-focused and able to work on a team
• Excellent interpersonal skills for communication inside and outside the company
• Interest in technology, specifically software applications
• Teamwork
• Good organization skills and capability to multi-task
• Strong critical thinking skills
• Previous sales or customer service experience a plus
• Bachelor’s Degree preferred
• German and French language skills a plus
• You must be legally authorized to work in the United States.

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please include salary requirements with resume and cover letter.

Information Technology Specialist

TechSmith Corporation is looking for an Information Technology Specialist to help support, maintain, and expand its Windows based computer network.

Duties will include but are not limited to:

• Helping support a network of 450+ computers & 70+ servers
• Configuring & supporting client machines
• Implementing & training users on the use of new systems and software
• Primary responsibility for answering user helpdesk tickets.
• 24-hour on-call responsibilities are required.

Skills & Background:

• The ideal candidate will have a strong background with Windows based computer networks.  This includes Windows XP & Vista clients and Windows 2003 based servers.  Mac experience is a plus.
• Strong understanding of Windows and TCP/IP network concepts (Exchange, IIS, Active Directory, SQL, DNS, VPN, Firewalls, Security, etc)
• MCP or other certifications are a plus.
• Bachelors Degree in related field or equivalent experience
• You must be legally authorized to work in the United States.

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing.

Lead User Experience Designer

Passionate about designing user experiences; know user interface design standards inside and out; know when to break the rules? Are your designs easy, elegant and delightful? Do you believe that people should just be able to use software and not have to learn how to use software? Want to help us turn user research data into world-class software and web services? Here’s the job for you!

Activities:

• Work with other members of the User Experience Team and Department to ensure that all facets of a users experience are considered – useful, desirable, usable, accessible, learnable, credible and valuable.
• Play a key role in helping to envision, create and validate user interfaces and experiences for desktop as well as web-based applications.
• Lead sessions using participatory design, creative brainstorming, and other techniques to collaborate with software engineers and other product team members as part of an agile software development process.
• Map workflows and user paths, create storyboards, mockups, low and high fidelity prototypes and write UI specifications to support development on multiple platforms.
• Design graphics, icons and other visual design elements
• Evaluate designs using user-centered design techniques such as UI reviews and cognitive walkthroughs
• Maintain an awareness of current trends in technology, design and usability and communicate that to the user experience team and to the company

Required Skills & Background:

• 5 or more years experience in user experience or interaction design for desktop software, web sites or browser-based software.
• Undergraduate degree or higher in Human Computer Interaction, Graphic Design, Interactive Media Design or related field.
• Technical / software development background, knowledge of developer tools, and object-oriented development
• Demonstrated ability in employing human-centered design practices and techniques such as task analysis, workflow diagramming, storyboarding, walkthroughs and writing UI specifications.
• Demonstrated ability to create graphics and icons that are pleasing and appropriate
• Proven ability to design elegantly simple user interfaces
• Strong working knowledge of visual design programs, including Adobe Illustrator, Adobe Photoshop; Visio and Macromedia Flash
• Know UI Guidelines intimately (Windows, Mac, or Web).
• Exceptional creativity and problem solving skills
• Familiar with developer tools such as Visual Studio, C++, MFC, .NET, XML, HTML, and JavaScript
• Self-motivated and able to collaborate with a diverse set of people from many disciplines
• Keen attention to detail and exceptional organizational skills
• Excellent verbal and written communication skills
• You must be legally authorized to work in the United States.

Preferred Skills & Background:

• Graduate training or equivalent experience in Human Computer Interaction, Graphic Design, Interactive Media Design or related field.
• Experience in a commercial software or web service development environment
• Fluency in a foreign language is a big plus

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements and a digital portfolio along with your resume.

Mac Developer

Activities:
Join the development team for our leading edge software products, including SnagIt, Camtasia Studio and Morae. Work in a rewarding technical environment that will challenge and expand your expertise in software design, coding and testing.

Required Skills & Background:

• Bachelor's degree in Computer Science or a closely related field, or equivalent work experience
• Superior programming, analytical and problem solving skills in creating object oriented, event driven, multi-threaded software
• A proven passion for creating software with excellence and innovation
• Solid understanding of software engineering principles and the software development process
• Intimate knowledge of Mac OS X development environments and tools
• Experience with Cocoa/Objective C, C++/C, Multithreading, QuickTime, OpenGL, Quartz and Core Services
• Self-motivated and able to collaborate with a diverse set of people from many disciplines
• You must be legally authorized to work in the United States.

Preferred Skills & Background:

• Commercial software development experience with multimedia programming and web services
• User interface design experience a plus
• Experience using web technologies (e.g. XML, HTML, JavaScript, TCP/IP)
• Experience porting software from Windows to the Mac
• Experience with Installation, Internationalization and Application Plug-ins
• Fluency in a foreign language is a big plus

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

Product Marketing Manager

Objectives: The Product Marketing Manager is a member of the fast paced Marketing team. The primary objective of this position is to translate product positioning statements and value propositions into actionable tactics that drive sales leads and product downloads or trials. The PMM manages and develops product marketing strategy that is expressed in the creation of a marketing communication plan (MCP). The PMM is also the Marketing representative on product business teams. This position will communicate with the business team product marketing strategy and in turn bring business team actions back to the marketing department. The PMM assess the success and effectiveness of the MCP process and applies continuous improvement methods to help the effectiveness of product marketing and the MCP process.

Responsibilities/Duties:

• Research and assess market value of potential new product or service opportunities in current or new markets.
• Ability to understand the business needs of our customers and markets. Relate them to our offerings and coordinate messaging themes to leverage this understanding.
• Communicate product marketing strategy to the Product Manager and Product Business Teams.
• Initiate activities within Marketing by communicating the MCP goals and tactics
• Work with Marketing teams for messaging consistency and positioning
• Initiate and manage marketing campaigns related to a product launch and individual campaigns.
• Maintain product launch and deliverable calendars within the Marketing department
• The PMM typically remains as a stakeholder on most marketing activities and oversees the consistency of messaging.

Characteristics:

• Must be organized, self-motivated and detail oriented with the ability to multitask
• Able to recognize process needs and implement improvements as necessary.
• Sound written/verbal communication and excellent interpersonal skills
• Superior listening skills with the ability to translate information into Marketing benefit
• Deliver quality work within the confines of a budget
• A to lead and influence peers and counterparts in cross-functional teams

Qaulifications:

• Bachelor's degree + 4 years business or marketing experience
• Able to understand our key competitors and position our products' advantages
• Comfort with technology and understanding of the industry (especially .net and Web 2.0 applications) both conversationally and from a practical use perspective.
• Experience in the software development industry which may include software tools, software process and/or packaged applications is preferred but not required
• You must be legally authorized to work in the United States

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Public Relations Associate

Staff Relationship: Reports to Global Corporate Communications Manager

Primary Objective: Helps set up, design, and perform day-to-day tasks associated with the execution of TechSmith global public relations activities. Must work with a team, but be able to perform work independently.

Responsibilities:

• Cover a wide variety of tasks, including but not limited to:
• Manage public relations activities of Techsmith and its partner pr agencies; Develop and manage media relations and stakeholder communications strategies; Oversee media relations strategies and media relationships; Develop press release, fact sheets, case studies and other media materials; Maintain media contact and coverage database; Track and report media coverage; Manage case study inventory and requests; Work with web team for content posting and updates; Research and coordinate speaking opportunities; Manage and update media reviews, quotes and testimonials database; Manage and fulfill media software requests; Represent TechSmith as needed.
• Track public relations and activities with various tools, including using MS Excel, Word, and PowerPoint.
• Serve as a project manager and leader as needed.

Qualifications and Characteristics:

• Bachelor’s degree required
• Minimum of four years public relations experience required
• Experience working with the media required
• Agency and/or corporate public relations experience preferred
• Ability to manage multiple projects and work under tight deadlines
• Strong writing skills for multiple audiences
• Good communication skills
• Knowledge of data layouts, formats, and processes
• Resourceful, self-motivated, problem-solver
• Flexible and positive attitude
• Ability to represent company with diverse stakeholders
• You must be legally authorized to work in the United States

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

Software Engineer

Activities: Join the development team for our leading edge software products, including SnagIt, Camtasia Studio and Morae. Work in a rewarding technical environment that will challenge and expand your expertise in software design, coding and testing.

Required Skills & Background:

• Bachelor's degree in Computer Science or a closely related field, or equivalent work experience
• Superior programming, analytical and problem solving skills in creating object oriented, event driven, multi-threaded software
• A proven passion for creating software with excellence and innovation
• Solid understanding of software engineering principles and the software development process
• Familiar with Visual Studio tools, C++, MFC, COM and the Microsoft Windows environment
• Self-motivated and able to collaborate with a diverse set of people from many disciplines
• You must be legally authorized to work in the United States.

Preferred Skills & Background:

• Commercial software development experience with multimedia programming or web services
• User interface design experience a plus
• Experience using web technologies (e.g. .NET, XML, HTML, JavaScript)
• Fluency in a foreign language is a big plus

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

Software Team Leader

Activities: In this position you are a software development team leader responsible for the creation of an Agile project plan, overseeing its successful execution and for the timely delivery of a quality product.

Responsibilities:

• Works daily with the product manager, developers, QA and other key product team members in setting product direction and strategy
• Create an Agile software release plan based on the needs of the project and team. This plan involves developer tasks, milestones, risk mitigation, QA testing, documentation and training
• Translate team feedback, market requirements and product strategy into an Agile software release plan
• Understands and balances the tension between up-front specifications vs. iterative and incremental development
• Tracks and oversees the progress on software releases. Remove impediments for the team
• Acquires expert domain knowledge on the software product being created
• Organizes and efficiently facilitates team communications
• Team leader for developers
• Learns and stays current on the latest changes in technology, product domain and software engineering methodologies

Required Skills & Background:

• Bachelor's degree in Software Engineering or closely related degree
• 2+ years software development experience writing or testing commercial software
• 2+ years project management experience on commercial software teams
• Experience with a variety of Agile software development methodologies
• Proven leadership skills on diverse software development teams
• Excellent organizational and management skills
• Excellent oral and written communication skills in the English language
• Self-motivated and thrives in a team environment
• Experience with user-centered design and usability practices
• You must be legally authorized to work in the United States.

Preferred Skills & Background:

• Experience managing product localization is a plus
• ScrumMaster certification or experience is a plus
• Oral and written fluency in non-English languages is a plus

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

Software Test Engineer

Background: Want to break stuff? Can you get your head inside the code, then write test harnesses that slam it to the ground and make it beg for mercy? Our Test Engineers are a crack team that ensure TechSmith software runs flawlessly for every customer. And if you know how passionate we are about our customers, you'll understand just how important that is.

Activities: Work on cutting edge technology and development tools. Test every aspect of the software before, during, and after the release cycle. Play a leadership role in moving quality testing upstream in the development process.

Responsibilities:

• Help design software products by championing quality, maintainability and testability in every feature
• Collaborate closely with software developers and testers in agile, fast-paced product release cycles
• Write and create development tools that tests the limits of our products
• Test TechSmith software products using white box and black box testing methods.
• Debug and modify application code in rapid release iterations
• Use unit tests, automation tests, code coverage, path analysis, source code debuggers, or profiling tools
• Track and analyze issues collected in the bug tracking system
• Lead team product demonstrations for the product team

Required Skills and Background:

• Bachelors degree in Computer Engineering or closely related degree, or an equivalent combination of education and work experience
• Experience using development tools, languages and code libraries
• Experience with deficiency-tracking software, source control systems
• Excellent analytical skills
• Excellent oral and written communication skills and works well on a team
• Self-motivated and passionate about quality and software excellence
• You must be legally authorized to work in the United States.

Preferred Skills and Background:

• Self-motivated and passionate about quality and software excellence
• Experience with Visual Studio development tools, debugging tools, C++, MFC, COM, or C#/.NET
• Experience using Macintosh applications and development tools

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Software Test Specialist

Background: Dynamic individuals with superb technical and communication skills needed to work on leading-edge software development projects by performing end-user testing during the development process.

Responsibilities:

• Evaluate, test and troubleshoot TechSmith software products using black box testing methods during rapid and concurrent release cycles
• Assume ownership of features and test assignments, delivering high quality results that balance time constraints and high product quality standards
• Collaborate closely with software Developers on Agile product teams
• Track and analyze issues collected in the bug tracking system
• Assist in on-going development of quality standards
• Be a standard-bearer for quality in all facets of TechSmith products

Required Skills and Background:

• Bachelors degree, or an equivalent combination of education and work experience
• Extensive Windows OS knowledge expected
• Self-motivated and passionate about quality and software excellence
• Outstanding judgment, problem solving, initiative and communication skills
• You must be legally authorized to work in the United States.

Preferred Skills and Background:

• Experience using automated software testing tools a plus
• Working knowledge of multimedia concepts: audio, video, streaming, codecs, performance factors and issues, etc. a plus
• Mac OS experience a plus
• Knowledge/experience with Agile methodologies a plus
• Web testing experience a plus

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Technical Support Specialist

Activities: Provide front line email and phone technical support for TechSmith products, Windows and MAC OS and hardware problems. Will need to reproduce and diagnose problems, and provide development and QA with feedback.

You will need to provide excellent customer service and handle multiple issues in a timely fashion.

Skills and Background:

• Associates degree or equivalent related work experience.
• One year technical support / help desk experience.
• Windows multimedia / graphics application experience required.
• Multimedia authoring, Flash / HTML / XML, nonlinear video editing experience a big plus.
• QA experience a plus.
• Must have a thorough understanding of Windows OS and general computer knowledge.
• Thorough understanding of MAC OS a plus.
• Networking skills a plus.
• Excellent verbal and written communication skills required.
• Solid problem solving and research skills required.
• Must be a proficient typist.
• You must be legally authorized to work in the United States.

TechSmith provides world-class technical support.

You must be calm, patient and customer oriented, with the primary goal of customer satisfaction. Also need to be detail oriented, self-motivated, with the ability to work with minimal supervision.

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance, PTO, 401(k) program and profit sharing. Please submit salary requirements along with your resume and cover letter.

User Experience Designer (Interaction Designer)

Passionate about designing user experiences; know user interface design standards inside and out; know when to break the rules? Are your designs easy, elegant and delightful? Do you believe that people should just be able to use software and not have to learn how to use software? Want to help us turn user research data into world-class software and web services? Here’s the job for you!

Activities:

• Work with other members of the User Experience Team and Department to ensure that all facets of a users experience are considered – useful, desirable, usable, accessible, learnable, credible and valuable.
• Work with design team to envision, create and validate user interfaces and experiences for desktop software and web services.
• Employ participatory design, creative brainstorming, and other techniques to collaborate with software engineers and other product team members as part of an agile software development process
• Map workflows and user paths, create storyboards, mockups, low and high fidelity prototypes and write UI specifications to support development on multiple platforms.
• Design graphics, icons and other visual design elements
• Evaluate designs using user-centered design techniques such as UI reviews and cognitive walkthroughs
• Maintain an awareness of current trends in technology, design and usability

Required Skills & Background:

• At least 3 years experience in user experience or interaction design for desktop software, websites or browser-based software.
• Undergraduate training or equivalent experience in Human Computer Interaction, Graphic Design, Interactive Media Design or related field.
• Technical / software development background, knowledge of developer tools, and object-oriented development
• Working knowledge of human-centered design practices and techniques such as task analysis, workflow diagramming, storyboarding, walkthroughs and writing UI specifications.
• Demonstrated ability to create graphics and icons that are pleasing and appropriate
• Proven ability to design elegantly simple user interfaces
• Strong working knowledge of visual design programs, including Adobe Illustrator, Adobe Photoshop; Visio and Macromedia Flash
• Strong understanding of Windows, Mac, and Web UI Guidelines
• Creativity and problem solving skills
• Familiar with developer tools such as Visual Studio, C++, MFC, .NET, XML, HTML, and JavaScript
• Self-motivated and able to collaborate with a diverse set of people from many disciplines
• Keen attention to detail and exceptional organizational skills
• Excellent verbal and written communication skills
• You must be legally authorized to work in the United States.

Preferred Skills & Background:

• Experience in a commercial software or web service development environment
• Fluency in a foreign language is a big plus

Compensation: Competitive; based on skills and experience. This is a full-time position with an attractive benefit package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

User Experience Researcher

Are you passionate about understanding how users use and understand technology? Understand how to conduct research using industry standard practices? Have the desire to employ creative methods to gather data? Are you ready to help improve business and inspire users? Become a UX influence at TechSmith Corporation.

Activities:

• Work with other members of the User Experience Team and Department to ensure that all facets of a users experience are considered – useful, desirable, usable, accessible, learnable, credible and valuable.
• Employ standard user research methods in interesting and creative ways and translate those into actionable items for product teams to work on
• Track usability issues across products and within products to help understanding of how customers use and understand software
• Work with Product Teams to refine and understand why customers request features and what their requests really mean

Required Skills & Background:

• At least 3 years experience planning and conducting usability tests or have conducted 3-5 usability tests in a professional setting.
• Undergraduate training or equivalent experience in Human Computer Interaction, Cognitive Psychology, Human Factors or related field.
• Working knowledge of human-centered design practices and techniques such as task analysis, workflow diagramming, storyboarding, walkthroughs and writing UI specifications.
• Familiar enough with developer tools such as Visual Studio, C++, MFC, .NET, XML, HTML, and JavaScript to understand how they impact design
• Strong working knowledge of visual design programs, including Adobe Illustrator, Adobe Photoshop; Visio and Macromedia Flash
• Strong understanding of Windows, Mac, and Web UI Guidelines
• Self-motivated and able to collaborate with a diverse set of people from many disciplines
• Keen attention to detail and exceptional organizational skills
• Excellent verbal and written communication skills
• You must be legally authorized to work in the United States.

Preferred Skills & Background:

• Experience in a commercial software or web service development environment
• Technical / software development background, knowledge or developer tools, and object-oriented development
• Fluency in a foreign language is a big plus

Compensation: Competitive; based on skills and experience. This is a full-time position with an attractive benefit package including health insurance and profit sharing. Please submit salary requirements and a digital portfolio along with your resume.

Web 2.0 Developer

Activities: Design, implement, and maintain cutting edge "Web 2.0" applications. Explore emerging technologies and use them to develop highly scalable data-driven consumer-oriented web applications. Design and develop highly interactive rich internet applications like Flickr, YouTube, and 37signals Basecamp. Must be self-motivated but able to work as part of a team.

Skills & Background:

• 3+ years experience with developing web applications: server side scripting (ASP, DHTML, PHP, CGI, Ruby or Python or other scripting language), database interfaces (TSQL, ODBC, etc), XML, web services, Javascript, Ajax, and related application development.
• A passion for developing consumer-oriented web applications with high back-end scalability.
• Demonstrate an ability to learn emerging technologies and development strategies.
• Have expertise in cross browser development (IE, Firefox, Safari) and Web usability and interface design.
• E-commerce, database design and administration experience a plus.
• Need to have strong communication skills, both written and verbal.
• Must be able to work effectively and creatively within a team environment or independently.
• You must be legally authorized to work in the United States.

Compensation: Competitive; based on skills and experience. This is a full-time position with an attractive benefit package including health insurance and profit sharing. Please submit salary requirements along with your resume and cover letter.

Web Designer - Senior Level

We are looking for an enthusiastic, collaborative design professional to join our team in a friendly, fast-paced environment. Are you passionate, self-motivated and flexible? If so, read on!

Join the TechSmith Web Marketing team in developing TechSmith's web presence. This position will assist in the creative as well as technical development of both a variety of web sites and web-based applications. You will be challenged to design large and small graphics, layout and implement templates for web applications, and create and integrate rich multimedia content.

What you need to qualify for this position:

• At least 5 years experience in web design, developing web site architecture, HTML, Javascript and CSS
• Able to create layouts that adhere to W3C standards and that render accurately across multiple browsers
• Able to create and cleanup editor-rendered layouts with minimal (X)HTML/CSS
• Strong working knowledge of web design programs, including Adobe Illustrator, Dreamweaver or alternative coding tools, Photoshop, Flash and Actionscript
• Experience with user centered design practice, including the ability to produce documentation such as site maps, user flows, functional and presentation specifications
• Strong web video skills preferred
• Web development using Visual Studio, .NET or AJAX a plus
• Able to communicate and collaborate with web development teams
• Bachelor's degree in art/design or related field
• Creativity, creativity, creativity!
• You must be legally authorized to work in the United States.

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please submit salary requirements and a digital portfolio along with your resume.

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