To access your free upgrade, use one of the following methods:

Check your TechSmith Account

1. Visit manage.techsmith.com, sign in to your TechSmith account and go the the Keys tab
2. Download your software and paste in your new key when prompted during the installation process.  

Ask your IT/Admin

If your organization purchased Snagit on your behalf and you are unsure of your Maintenance status, please contact your IT/Admin for assistance.