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24-hour chat support available for active Maintenance customers, Monday-Friday

Customers without active Maintenance agreements can still submit email or online support tickets
Supported Versions Only
See Holiday Exceptions

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TechSmith Corporation

2405 Woodlake Drive
Okemos, Michigan 48864-5910
United States


Main Offices


Toll-free (US & Canada only): +1 (800)-517-3001
All other countries: +1 (517)-381-2300


Monday - Friday

Phones: 9 a.m. - 6 p.m. Eastern Time* (1 p.m. - 10 p.m. GMT)
Chat: 24-hours
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

TechSmith observes the following holiday hours:

Jan 1: Closed (New Year's Day)
May 28: Close at 5 pm
May 31: Closed (Memorial Day)
July 2: Closed (Observance of Independence Day)
July 5: Closed (Observance of Independence Day)
Sept 3: Close at 5 pm
Sept 6: Closed (Labor Day)
Nov 24: Close at 5 pm
Nov 25 & 26: Closed (Thanksgiving and day after)
Dec 23 & 24: Closed (Christmas Weekend)
Dec 27-29: Open 8 am - 5 pm
Dec 30 & 31: Closed (New Year's Weekend)