We're Here to Help

Our Technical Support Team can help you with any product-related questions.

Chat Available (For supported versions only)
4:00 a.m. - 9:00 p.m. (ET) Monday-Friday
See Holiday Exceptions

Contact Us

Sales

Contact us about pricing and purchasing.

Customer support

Get help with keys, licenses, and troubleshooting product issues.

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Location

TechSmith Corporation

2405 Woodlake Drive
Okemos, Michigan 48864-5910
United States

Contact

Main Offices

Phone: +1 (517)-381-2300
(US & Canada only)

Hours

Monday - Friday

Phones: 9 a.m. - 6 p.m. Eastern Time* (1 p.m. - 10 p.m. GMT)
Chat: 4 a.m. - 9 p.m. Eastern Time* (8 a.m. – 1 a.m. GMT)​
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

TechSmith observes the following holiday hours:

2021
Jan 1: Closed (New Year's Day)
May 28: Close at 5 pm
May 31: Closed (Memorial Day)
July 2: Close at 5 pm
July 5: Closed (Observance of Independence Day)
Sept 3: Close at 5 pm
Sept 6: Closed (Labor Day)
Nov 24: Close at 5 pm
Nov 25 & 26: Closed (Thanksgiving and day after)
Dec 23 & 24: Closed (Christmas Weekend)
Dec 27-29: Open 8 am - 5 pm
Dec 30 & 31: Closed (New Year's Weekend)