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24-hour chat support available for active Maintenance customers, Monday-Friday

Customers without active Maintenance agreements can still submit email or online support tickets
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See Holiday Exceptions

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TechSmith Corporation

14 Crescent Road
East Lansing, MI 48823-5708
United States


Main Offices


Toll-free (US & Canada only): +1 (800)-517-3001
All other countries: +1 (517)-381-2300


Phones: 9 a.m.- 6 p.m. Eastern Time* (1-10 p.m. GMT)
Monday - Thursday 

Chat: 24 hours
Monday - Friday
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

TechSmith observes the following holiday hours:

January 1: Closed (New Year's Day)
February 18: Closed at 5 pm
February 21: Closed (Presidents Day)
May 27: Closed at 5 pm
May 30: Closed (Memorial Day)
July 1: Closed at 5 pm (Only email and chat will be available.)
July 4: Closed (Independence Day)
September 5: Closed (Labor Day)
November 24-25: Closed (Thanksgiving)
December 22: Closed at 5 pm
December 23-26: Closed (Christmas)
December 27-29: Closed at 5 pm
December 30-January 2: Closed (New Year's)