We're Here to Help

Our Technical Support Team can help you with any product-related questions.

Chat Available (For supported versions only)
4:00 a.m. - 9:00 p.m. (ET) Monday-Friday
See Holiday Exceptions

Contact Us

Sales

Contact us about pricing and purchasing.

Customer support

Get help with keys, licenses, and troubleshooting product issues.

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Location

TechSmith Corporation

2405 Woodlake Drive
Okemos, Michigan 48864-5910
United States

Contact

Main Offices

Phone: +1.517.381.2300
Toll Free: +1.800.517.3001
(US & Canada only)

Hours

Monday - Friday

Phones: 8 a.m. - 7 p.m. Eastern Time* (12 p.m. - 11 p.m. GMT)
Chat: 4 a.m. - 9 p.m. Eastern Time* (8 a.m. – 1 a.m. GMT)​
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

TechSmith observes the following holiday hours:

2019
Dec. 20: Close at 12 pm
Dec. 23: Open 8 am - 5 pm
Dec. 24 & 25: Closed (Christmas Eve & Christmas)
Dec. 26 - 27: Open 8 am - 5 pm
Dec. 30: Open 8 am - 5 pm
Dec. 31: Closed (New Year's Eve)

2020
Jan. 1: Closed (New Year's Day)
Jan. 2-3: Close at 5 pm
May 22: Close at 5 pm
May 25: Closed (Memorial Day)
July 3: Closed (Observance of Independance Day)
Sept. 4: Close at 5 pm
Sept. 7: Closed (Labor Day)
Nov. 25: Close at 5 pm
Nov. 26 & 27: Closed (Thanksgiving and day after)
Dec. 18: Close at noon
Dec. 24 & 25: Closed (Christmas Eve & Christmas)
Dec. 28-30: Open 8 am - 5 pm
Dec. 31: Closed (New Year's Eve)