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Our Technical Support Team can help you with any product-related questions.
24-hour chat support available for active Maintenance customers, Monday-Friday
Customers without active Maintenance agreements can still submit email or online support tickets
Supported Versions Only
See Holiday Exceptions
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Technical Support: +1 (517) 381-2300 (for supported versions only) • @TechSmith
Location
TechSmith Corporation
14 Crescent Road
East Lansing, MI 48823-5708
United States
Contact
Main Offices
Phone:
Toll-free (US & Canada only): +1 (800)-517-3001
All other countries: +1 (517)-381-2300
Hours
Phones: 9 a.m.- 5 p.m. Eastern Time* (1-9 p.m. GMT)
Monday - Thursday
Chat: 24 hours
Monday - Friday
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November
TechSmith observes the following holiday hours:
2023
January 2: Closed (New Year's Day)
February 17 & 20: Employee Appreciation Long Weekend
May 29: Closed (Memorial Day)
July 3 & 4: Closed (Independence Day)
September 4: Closed (Labor Day)
November 23-24: Closed (Thanksgiving)
December 25-26: Closed (Christmas)
December 27-29: Closed at 5 pm
January 1 & 2 2024: Closed (New Year's)