We're Here to Help

Our Technical Support Team can help you with any product-related questions.

Chat Available (For supported versions only)
4:00 a.m. - 9:00 p.m. (ET) Monday-Friday
See Holiday Exceptions

Contact Us

Sales

Contact us about pricing and purchasing.

Customer support

Get help with keys, licenses, and troubleshooting product issues.

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Location

TechSmith Corporation

2405 Woodlake Drive
Okemos, Michigan 48864-5910
United States

Contact

Main Offices

Phone: +1.517.381.2300
Toll Free: +1.800.517.3001
(US & Canada only)

Hours

Monday - Friday

Phones: 8 a.m. - 7 p.m. Eastern Time* (12 p.m. - 11 p.m. GMT)
Chat: 4 a.m. - 9 p.m. Eastern Time* (8 a.m. – 1 a.m. GMT)​
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

To Observe Holidays, TechSmith will be closed during these days/hours:

May 24: Close at noon for the holiday weekend
May 27: Closed (Memorial Day)
July 3: Close at 5 p.m. for the holiday weekend
July 4, & 5: Closed (Independence Day)
Aug 30: Close at 5 p.m. for the holiday weekend
Sept 2: Closed (Labor Day)
Nov 27: Open at 8 a.m.- 5 p.m.
Nov 28 & 29: Closed (Thanksgiving)
Dec 20: Close at noon
Dec 23: Open at 8 a.m.- 5 p.m.
Dec 24 & 25: Closed (Christmas)
Dec 26, 27, & 30: Open at 8 a.m. - 5 p.m.
Dec 31 & Jan 1: Closed (New Year)