We're Here to Help

Our Technical Support Team can help you with any product-related questions.

24-hour chat support available for active Maintenance customers, Monday-Friday

Customers without active Maintenance agreements can still submit email or online support tickets
Supported Versions Only
See Holiday Exceptions

Contact Us

Sales

Contact us about pricing and purchasing.

Customer support

Get help with keys, licenses, and troubleshooting product issues.

Software key

Use our look up tool to find your key quickly.

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Find what you need on our site

Location

TechSmith Corporation

2405 Woodlake Drive
Okemos, Michigan 48864-5910
United States

Contact

Main Offices

Phone:

Toll-free (US & Canada only): +1 (800)-517-3001
All other countries: +1 (517)-381-2300

Hours

Phones: 9 a.m.- 6 p.m. Eastern Time* (1-10 p.m. GMT)
Monday - Thursday

Chat: 24 hours
Monday - Friday
*please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

TechSmith observes the following holiday hours:

2022
January 1: Closed (New Year's Day)
February 18: Closed at 5 pm
February 21: Closed (Presidents Day)
May 27: Closed at 5 pm
May 30: Closed (Memorial Day)
July 1: Closed at 5 pm (Only email and chat will be available.)
July 4: Closed (Independence Day)
September 5: Closed (Labor Day)
November 24-25: Closed (Thanksgiving)
December 22: Closed at 5 pm
December 23-26: Closed (Christmas)
December 27-29: Closed at 5 pm
December 30-January 2: Closed (New Year's)