Governmental entities at any level and in any country qualify for discounted pricing.
In the U.S., this includes federal, state, and local agencies. Military veterans and government-owned workstations used by contractors also qualify for this discount.
Registered non-profit organizations in any country qualify for discounted pricing.
In the U.S., non-profits are generally designated with 501(c)(3) status by the IRS.
We do not require proof of government/non-profit status before ordering, but reserve the right to conduct a check of your qualifications at any time.
If you have any questions about your eligibility, please contact us via the TechSmith Sales Form or call 888.750.0685 (U.S. and Canada) or +1.517.381.2300 (International).
Yes. You can purchase tax free online in most states.
Contact sales to purchase tax exempt from any of these states: AL, AZ, IN, ME, MA, NE, PA, RI, SD, TX, VT
If you reside in a state where tax-exempt purchases can't be made online, you can request a refund of the tax paid on an order. We will need a copy of your tax-exempt certificate and the billing or shipping address on the order must match the address on the certificate. Please include your order number or a copy of your receipt or invoice. You can fax a copy of your certificate, with order number or invoice to 952.253.8760.
This is not applicable to any taxes other than US sales tax.