Newer Apple devices natively record videos using the H.265 encoding format when using the Apple Camera app. Unfortunately, this video format is not compatible with TechSmith Relay. For the best experience, use the TechSmith Fuse app to record any videos you plan on uploading to your TechSmith Relay library.
For more information, see this support article.
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LMS & Site Administration Guides (Enterprise Only)
Learn common LMS workflows and site adminstration for Knowmia.