The TechSmith Blog

Do AI Voices and Avatars Improve Learning? Here’s What the Data Says

A screen showing a chart with numbers indicated a process.

How to Create Step-by-Step Instructions With Visuals

There are many ways to set up the studio lighting for your video.

How to Get the Perfect Video Lighting

black background with yellow icons indicating different employee benefits.

Employee Benefits Management: A Comprehensive Guide

Stop Writing Knowledge Base Articles From Scratch Every Time

Illustration of knowledge based article with text and a bar graph, a light bulb, and gear icons against a blue background.

Stop Writing Knowledge Base Articles From Scratch Every Time

This guide will walk you through creating efficient knowledge base articles, covering everything from choosing the right platform, organizing, and more.

How Should You Evaluate Software Documentation Tools?

A corporate trainer opens a long, multi-screen software workflow, scrolls through a dozen tabs and fields, and marks up the two steps new hires always get wrong. Then she opens the documentation platform her team pays for and finds a blank text editor. No screen recording, no ann …

How Videos Decrease Ticket Volume for Support Teams

Customers want answers, and support teams are feeling the pressure. Videos decrease ticket volume by turning repeated support questions into clear self-service walkthroughs customers can use before opening a ticket. Ticket volume is the number of support requests your team receiv …

1 2 … 25 >

Do AI Voices and Avatars Improve Learning? Here’s What the Data Says

Subscribe to TechSmith’s Newsletter