Search for Data in Recordings

Morae recording (.rdg) files are unique because they are composed of multiple, rich data streams collected by TechSmith's patented Rich Recording Technology (RRT).

The Manager Search feature allows you to quickly create custom searches across all or select recordings to look for Web page changes, window/dialog events, mouse clicks, keystrokes, screen text, markers, chat text, and tasks.

See the following topics for more information:

The Search Pane

Follow the callouts below to learn about the parts of Search pane.  

Search overview

 

1

Choose to search in the whole recording or only in select tasks.

2

Choose to search in all recordings or only in select recordings.

3

Click Modify Search to choose search options.
After you enable an item, click Modify to choose additional search options.

4

Search results.
Click the Elapsed Time link or double-click an item to load it in the Player window.

Select or save search profiles.

6

Choose to view search results in List or Chart view.

How to Search

To search for data:

  1. In the Analyze tab, select one of the following options to search within:
    • Entire recording or only in select tasks
    • All or select recordings
  2. Click the Modify Search button in the Search results pane, or choose Search > Modify Search.
  3. Enable the checkbox for the items to search.
  4. For the enabled items, click Modify to select additional search options.

What Can I Search For?

Search for specific event types or text that appeared onscreen with a powerful Search. The following lists the various data you can search for. Each item also had options to customize the search.

  • Application Used
  • Web Page Changes
  • Window/Dialog Events
  • Mouse Clicks Search
  • Keystrokes Search
  • Chat Text
  • Screen Text Search
  • Markers Search

See the Morae Manager Help for more details on each of these search options.

Cross Recording Search

You can choose to search in:

  • Entire recording or only in select tasks
  • All or select recordings

Why Search Entire Recordings?

Search all tasks to compare data across the complete recordings.

For example:

  1. Enable the Entire Recording option.
  2. Search for all Error markers.
  3. Click the List View button to view a list of all Error markers in all recordings.
  4. Click the Task column heading to sort the results by task.
  5. Review the results and see if any tasks have a high number of error markers.

Why Search Only Select Tasks?

Search in selected recordings to compare data across only select sessions.

In the previous example, there is Task 2 has a higher number of Error markers. To further analyze this task, select to search only in this task:

  1. Enable the Selected Tasks option.
  2. Enable the Task 2 checkbox.
  3. Choose additional search items and review the recordings to analyze the cause for the high number of errors in this task.

Why Search All Recordings?

Search in all recordings to compare data across all sessions.

For example:

  1. Enable the All Recordings option.
  2. Search for all Error markers.
  3. Click the Chart View button to view a graphic representation of the frequency of Error markers in all recordings.
  4. Compare the charts for each recording and see if there are any participants with an extremely high number of errors.

Why Search Only Select Recordings?

Search in selected recordings to compare data across only select sessions.

In the previous example, there is one participant with an extremely high number of Error markers.

If we review the video for this participant and see that this participant has a much lower level of experience than the rest of the participants, we may want to exclude this recording from our searches.

To search only select recordings:

  1. Enable the Selected Tasks option.
  2. Enable all recording checkboxes except Participant 1.
  3. Continue analysis without including Participant 1 recording in search results.
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