Most of us have been thrown into the remote working world, and it’s an adjustment to say the least. However, remote work is not new for some employees. In the U.S, 3.4% of the workforce works remotely at least half of the week.
When you are working remotely, it’s important to find effective ways to connect online with those you work with, as well as potential customers. One option to enhance communication is by incorporating visuals into daily tasks.
Visuals are considered the key to effective communication because they are processed faster by the brain. Visuals can be used in employee onboarding, giving feedback, and in training.
Finding ways to communicate with others in a remote setting can be a challenge.
Here are some helpful tips you can use to get started:
1. Make onboarding and training videos
Onboarding is about giving new hires the tools and information they need to succeed in their new role. Getting face-to-face time for training right now isn’t much of an option, so creating training videos is the best way to teach them about your products and company.
Training videos are created to educate viewers on a specific topic with the goal of teaching viewers new skills. Simply put, it is video-based content that shows someone how to do something. TechSmith Camtasia is a great place to start creating clear, engaging training videos.
Creating training videos will do more than just help an employee learn. Training videos drive traffic to your website and grow your business. Check out this full blog on how to make a great training video.
2. Roll out software and training
Use screenshots and screencasts to show your employees how to use new programs or software during an internal rollout. Record a quick screencast that can be easily shared with team members or the entire company.
Short training sessions can help users maintain their skill sets while learning new features. Having employees train for software rollouts can help prevent productivity loss.
3. Record webinars and live events
If your marketing or product teams are hosting meetings, record them so you have something to share internally.
In this new time of remote communication, this is a great solution considering that most employees can’t attend meetings in person. Recording webinars and live events also ensures that the information will always be available.
If you aren’t sure how, here’s how to easily record a webinar.
4. Deliver information
Unlike training videos, information delivery can consist of giving an update, explaining information, or providing context.
This type of video can be included in emails or shared in meetings you are unable to attend live. Narrating the information in the video or using your webcam gives a personal touch rather than having the viewer read the text themselves.
To make a successful video, reach out to the team within your organization that is the most knowledgeable about the specific topic in order to take the pressure off of your team. Using a team that knows the most about a product can ensure that proper information is shared.
5. Build buzz
Keeping morale up and ‘building buzz’ will keep your employees and customers energized. Using high-energy videos will get people excited about upcoming events, new opportunities, and releases.
The best people to build buzz are the teams involved.
If a team reaches their quota, they might want to share the excitement with the rest of the company with a video about the success.
A good use of a high-energy video would be a product or feature launch demo.
Check out this example below from Camtasia 2020:
It can sometimes be stressful to learn how to use a new product or feature, but if the video is upbeat and quickly explains everything, it can make it easier to understand and more fun to learn..
5. Provide feedback
Giving feedback can get lost in email exchanges and result in a less successful product. Using visuals to show specific feedback can speed up the approval process and make it easier to identify changes.
We just did an entire live video on asynchronous communication that you can check out below to get more information.
By giving someone a specific task that you think they should work on, you can get more focused feedback. Give them a purpose; play to their strengths.
Hopefully, one of these 6 options on the use of visuals can be worked into your daily routine. The new norm of remote work is something that will take some adjustment, but with helpful tips like these, stress levels will lower.
If you want to create one of these videos but don’t know what tools to use, we can help!
Good luck, and get creating!